BSA
-
Other
Job Description
Responsibilities:
The analyst will work on several Projects on the Technology Innovation Team including Robotic Process Automation (RPA) and Machine Learning.
1. In the beginning these responsibilities will include supporting RPA and other Innovation Projects:
a. Managing of the day to day tasks for the existing automations in development and in production by working closely with all the RPA development teams onshore and offshore.
b. Overseeing implementation process; manage RPA developers and vendors to stay within deadlines and budget
c. Coordinating all releases to production
d. Tracking all projects and enhancements in TFS
e. Coming up to speed on the RPA platform (if no prior experience)
f. Working closely with business stakeholders on new enhancement requests for assigned projects
g. Working closely with the architecture and infrastructure teams on support/maintenance/ upgrades for the Platforms used
h. Managing multiple tasks to deadlines; communicate progress at regular intervals
i. Provide system and customer support to users including escalated issue resolution
j. Develop and maintain process manuals and system documentation
2. As the resource continues to mature on the RPA Platform, they will take over additional responsibilities
a. Reviewing functional requirements document prepared by the RPA Vendors
b. Assisting with feasibility analysis for newly identified processes
c. Assisting with ROI calculations on new RPA initiatives
d. Participating in design and code reviews
3. Long-term the analyst will continue to support us with several other activities in the Innovation Team including, but not limited to the following:
a. Leverage knowledge of emerging technologies (AI, Deep Learning, Blockchain, etc.) to optimize organizational efficiency
b. Making updates to the Sharepoint Site- The Innovation Hub
Skills:
• Superior analytical and problem-solving abilities
• Project management experience
• Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
• Computer proficiency in programs such as SharePoint and the Microsoft Office Suite
• Familiarity with programming languages and databases
• Awareness of current standards and trends in IT and emerging technology
• Proven experience working on teams using Agile, SCRUM Waterfall methodologies
• Proficient with SQL queries, XML, data mapping, etc.
• Exceptional communication with stakeholders at multiple levels
• Adept working with globally distributed teams
• Strong working knowledge of modern delivery tools (VSTS, MS Project)
The analyst will work on several Projects on the Technology Innovation Team including Robotic Process Automation (RPA) and Machine Learning.
1. In the beginning these responsibilities will include supporting RPA and other Innovation Projects:
a. Managing of the day to day tasks for the existing automations in development and in production by working closely with all the RPA development teams onshore and offshore.
b. Overseeing implementation process; manage RPA developers and vendors to stay within deadlines and budget
c. Coordinating all releases to production
d. Tracking all projects and enhancements in TFS
e. Coming up to speed on the RPA platform (if no prior experience)
f. Working closely with business stakeholders on new enhancement requests for assigned projects
g. Working closely with the architecture and infrastructure teams on support/maintenance/ upgrades for the Platforms used
h. Managing multiple tasks to deadlines; communicate progress at regular intervals
i. Provide system and customer support to users including escalated issue resolution
j. Develop and maintain process manuals and system documentation
2. As the resource continues to mature on the RPA Platform, they will take over additional responsibilities
a. Reviewing functional requirements document prepared by the RPA Vendors
b. Assisting with feasibility analysis for newly identified processes
c. Assisting with ROI calculations on new RPA initiatives
d. Participating in design and code reviews
3. Long-term the analyst will continue to support us with several other activities in the Innovation Team including, but not limited to the following:
a. Leverage knowledge of emerging technologies (AI, Deep Learning, Blockchain, etc.) to optimize organizational efficiency
b. Making updates to the Sharepoint Site- The Innovation Hub
Skills:
• Superior analytical and problem-solving abilities
• Project management experience
• Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
• Computer proficiency in programs such as SharePoint and the Microsoft Office Suite
• Familiarity with programming languages and databases
• Awareness of current standards and trends in IT and emerging technology
• Proven experience working on teams using Agile, SCRUM Waterfall methodologies
• Proficient with SQL queries, XML, data mapping, etc.
• Exceptional communication with stakeholders at multiple levels
• Adept working with globally distributed teams
• Strong working knowledge of modern delivery tools (VSTS, MS Project)