Desktop Support Engineers

5-7 years of relevant,
hands-on experience supporting Windows Server 2008(R2) in an Enterprise
Environment

Thorough understanding of working principles, and experience supporting
Active Directory, Group Policy, IIS, Virtualization (VMware), Symantec Endpoint
Protection (or similar enterprise AV).

Experience with server management tools such as Altiris, SCCM, Casper or
similar

Strong understanding of generally accepted system administration
methodologies, tools, and techniques, and desire to instill these practices in
both individual and teammates’ work

Understanding of networking, firewalls and common datacenter infrastructure

In-depth understanding of common protocols such as DNS, DHCP, SMTP

Experience with and willingness to follow a strict change management and
incident tracking process

Functional knowledge of PowerShell scripting and desire to become more
advanced

Experience with Citrix is a plus

Ability to work independently and without the need for supervision, as
well as collaboratively within the team and across various IT groups and
business units.